I wrote earlier that the best time for mediation is likely when both parties have enough information to make a thorough and well-reasoned evaluation of their case and if their opponent.
Although this is still a good rule, some recent experience has reminded me of an important corollary: the parties must be ready. What does this mean? Quite simply, it means that the parties must be prepared to at least contemplate the possibility of settlementon a meaningful and realistic.
What does "ready" is certainly among the various stakeholders. However, in almost all cases, including case studies, to be "ready" to include an emotional or psychological component together with the information. The two often go hand in hand: Getting the information you need to change the attitude.
The parties need to understand that almost all the settlements an element of compromise on both sides. If a partyassumes that the mediator can see things only as part sees them, and somehow convince the other party to admit it was wrong, a successful conclusion, is not likely. Few cases pending with some entirely go away empty-handed. It 'true that you can not take much to convince a party with a weak case to solve. But usually it takes something.
Despite the obvious benefits of an early resolution, some parts just take more time to get "ready". That may mean anotherdiscovery travel and another round of proposals. Although this may seem wasteful, ultimately, if a solution is to be achieved, human beings with the authorities are going to be in agreement for both parties. The human mind can be a tricky thing, especially with regard to disputes. Elements of hubris, self-deception, denial and sometimes have to be dealt with before the parties 'representatives' are ready to accept.
What does this mean for a mediator? Certainly, one partthe Ombudsman's work to help the parties "ready". It 'a good idea to talk openly of counsel for both sides (probably privately) that their customers are really willing to consider settlement. While it is clearly not ready, it may be wise to suggest that the mediation be postponed until some final goal is reached (perhaps taking in another store or the Court's ruling on a motorcycle on the road).
If it appears that a good part ofMediation must be spent to obtain some "ready" is a good idea to anticipate multiple sessions, and to ensure that the parties are ready for multiple sessions. If the parties has not been told of this possibility, one can conclude that no progress has been made, and the positions may harden.
What does this mean for counsel for the parties? Make sure that, first, that your client understands the process. Try to ensure that the client is ready to explore settlementsignificantly. This can sometimes be difficult, because some customers do not want to listen to their lawyer to discuss anything less than total victory. Other clients understand that the goal is the best possible resolution.
If you, as recommended, you need help with a client, tell the mediator privately. One of the best things a broker can do is to provide feedback to clients, which is sometimes difficult for lawyers to give.
If the Ombudsman and the Council working togetherboth parties are likely to be "ready" when it's time to mediate, or to get "ready" quickly during the mediation process. Once that happens, mediation is usually successful.
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